7NOW Store | Job Aids

Below are multiple job aids the store has access to which can help with the day-to-day 7NOW operations.

Please review to understand how to help the stores with some of the questions related to any of the below:

7NOW Order Fulfillment on 7MD_Double check

The file will help the agent guide the store in processing orders through the MD device and gain insight as to what all the process entails. 

7NOW_JobAid_Tablet_Letter

The file will help the agent guide the store in processing orders through the tablet and gain insight into the step-by-step process the store associate completes.

7NOW Equipment - Pizza Toggle

This file reviews how the store is able to remove items such as pizza from the app without removing all HOT food items if the item is not available. 

7Now PICKUP

The file details the store's pick-up service process that can help the agent understand how to help stores or customers with pick-up order issues.

Create 7NOW Case from Portal Job Aid

The file aids agents in assisting store associates create their own 7NOW case issues when they need to report issues with 7NOW equipment.